9 Questions to Determine Your Digital Maturity
Every utility has a digital strategy, but do you have a good idea of how you are progressing on those digital transformation goals? New tech on the horizon and changing customer desires modify your roadmap every day. It can be really hard to stay ahead of the curve.
Take this 9-questions assessment to evaluate three distinct areas of your utility: the customer experience, your workplace, and your IT capabilities.
As an added bonus we will give you 5-steps that you can take to elevate your digital maturity and reach the next level.