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What's driving customer engagement and behavioral energy efficiency

Climate change, rising energy prices and other factors are spurring an increased focus on energy efficiency. At the same time, utilities are implementing various resources and strategies, including new rate designs, to increase customer engagement and manage demand on the grid.

included in this trendline
  • 97% of smart meters fail to provide promised customer benefits. Can $3B in new funding change that?
  • New California load management standards, including retail rates that change hourly, are a ‘huge leap’: CEC
  • PG&E launches vehicle-to-grid export rate for commercial electric fleets to help meet peak demand
Our Trendlines go deep on the biggest trends. These special reports, produced by our team of award-winning journalists, help business leaders understand how their industries are changing.
Davide Savenije Editor-in-Chief at Industry Dive.