Transforming the market of communal services for residential and mixed-use schemes throughout the UK
The MaxBill team is delighted to provide a SaaS-based holistic billing and customer management solution to Communal Energy Partners, a market-leading provider of communal and district heating services.
This is a further example of the continued investment CEP are making in their service offering to customers and the industry, while also trying to transform and simplify the market with a unique single-point service.
Communal Energy Partners offer a fully managed, turn-key solution supporting a wide range of customers, including developers, managing agents, housing associations and resident management companies. CEP follows an innovative, customer-centric business approach, empowering each of their customers with an end-to-end solution suited to their demand. MaxBill ensures the scalability and capability necessary for CEP to serve any usage model while fulfilling all of the company's key requirements.
Our team is replacing a number of platforms and applications that will converge business processes and simplify a number of CEP's internal operations. The MaxBill solution will maximize efficiency, improve customer care and reduce the cost of day-to-day operations: starting from the meter reading management, billing and bill formatting, through to order management and workflow processing. It can be further combined with third-party applications, which broadens the possibilities of even more successful partnerships and benefits for all CEP customers.
Yaroslav Tkachenko, Vice President of Agile Delivery at MaxBill, comments “Our team is delighted to support Communal Energy Partners in challenging the status quo in the communal energy sector. By integrating the MaxBill SaaS solution, CEP will future-proof their company, digitally transforming it for further growth and exceeding market expectations”.
Darren Cochrane, Managing Director at Communal Energy Partners, adds “We are very much looking forward to working with the team at MaxBill. The transformation of our business and progress towards meeting our strategic goals will be greatly assisted by the introduction of this new solution. I am very pleased to have the support of the dedicated and collaborative team at MaxBill.”
On behalf of the entire MaxBill team, we thank Communal Energy Partners for the trust they put in us and are looking forward to our fruitful cooperation.