Open International joins the Florida Municipal Electric Association in supporting the Florida public power community

July 08, 2021
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July 2021. Open International is proud to announce that they will be participating in the Florida Municipal Electric Association’s (FMEA) annual conference to share its experience supporting the customer service and billing processes of utility and telecommunication companies, with more than 40 million subscribers around the world. This three-day event will be held from July 20th-22nd, 2021 in Naples, FL. Throughout the conference, representatives from the electric utility industry will come together to create an informative, networking space, discussing topics such as key trends in the market.

About joining the event, Hernando Parrott, North American President of Open International, said, “We are thrilled to be able to participate and sponsor FMEA’s conference this year. As a company with headquarters in Miami ourselves, we’re excited to learn about utilities within our own community and discuss how we can support them in overcoming their main challenges”.

Open International made its way into the North American market back in 2018 with their holistic CIS solution, Open Smartflex. Today, they manage the customer service and billing processes of utilities in 19 countries and have recently gained two new clients in the United States. Their presence and growth in the industry demonstrates their dedication to continue expanding to digitally transform utilities at a global scale.


About FMEA

The Florida Municipal Electric Association (FMEA) represents the cohesive interests of Florida’s 33 public power municipalities. FMEA provides its members with government relations, mutual aid coordination, communications, education, and networking opportunities. The association is at the forefront of energy industry news and trends and supports its member utilities by promoting public power and delivering superior services through advocacy, mutual aid, education, and collaboration. 

To learn more about FMEA, visit



Media Contacts:

Maria Corredor, US Marketing Communications Specialist, Open International

[email protected]


Maria del Mar Caldas,  Advertising, Marketing and Public Relations Chief, Open International

[email protected]

Since its inception in 1987, Open International has provided technology that helps Telecommunications and Utility service providers meet their business goals and implement innovative business strategies. Open’s software solution has allowed our clients to stay on top of their industry’s biggest challenges by giving them the agility to act on current-day and future problems. We believe that through truly great technology, we can help simplify the way service providers operate, create value, and increase customer satisfaction. With these core values, we created our single, state-of-the-art, comprehensive product: Open Smartflex is a holistic, multi-service, preconfigured software solution that provides a powerful billing engine, a robust customer care suite, an agile mobile workforce management system, a smart metering engine and hundreds of other functionalities to satisfy our clients’ core needs.