Uplight, the technology partner of energy providers transitioning to the clean energy ecosystem, today announced that Uplight’s Plus product received a Top Product of the Year Award in the elite Environment + Energy Leader Awards program. The win is an indication that the program’s expert judges consider Plus a top example of the exemplary work being done today in the fields of energy and environmental management.
Launched in August 2021, Plus bundles multiple utility programs into simple, personalized offers delivered through a consumer-friendly digital experience—making it easy for customers to understand and enroll in beneficial energy and billing programs. With Plus, Uplight became the first utility partner to offer a subscription-based customer experience allowing customers to pay the same amount each month, providing a new level of predictability and control over spending. The solution allows utilities to provide customers fixed bills without the need for true-ups. Rather than relying on price signals to customers to change their behaviors, Plus leverages automatic cost signals to devices, easing the burden on customers.
Leading utilities including AES Indiana, Duke Energy and others launched Plus as part of successful pilots. AES Indiana used Plus to pilot a subscription energy bundle with budget billing, digital payments and green energy enrollment. Within the first three months of launching Plus with a pilot population of 2,000 residential customers, AES Indiana saw a 26% increase in autopay enrollment and a 67% increase in green energy program enrollment.
One judge said of Plus, "Several companies [have] tried to simplify the utility/customer interface, with only limited results. Uplight has demonstrated consistent results across several utilities, managing to deliver both savings and accelerated access to clean energy."
Another added, "While the customer interface fills a much-needed gap for utilities, the service greatly reduces the friction between regulated utilities and customers, offering a better service to customers and a simple path to adopting DR [demand response] and clean energy. The service helps customers bundle bill savings while becoming greener and accelerating the transition to clean energy."
“To power the clean energy transformation, simplifying the energy usage, billing and savings process for utility customers is key,” said Indy Ratnathicam, Chief Marketing Officer, Uplight. “Plus helps utilities accomplish just that, and this recognition is further validation of our approach to better connecting utilities and their customers to achieve decarbonization goals.”
The Environment + Energy Leader Awards is a program recognizing excellence in products and services that provide companies with energy and environmental benefits, and in projects implemented by companies that improved environmental or energy management and increased the bottom line.
“With a very experienced and critical judging panel and a strict set of judging criteria, entrants faced an extremely high bar to qualify for an award in 2022,” said Sarah Roberts, Environment + Energy Leader publisher.
To learn more about Plus, visit https://uplight.com/plus.
Uplight is the technology partner for energy providers and the clean energy ecosystem. Uplight’s software solutions connect energy customers to the decarbonization goals of power providers while helping customers save energy and lower costs, creating a more sustainable future for all. Using the industry’s only comprehensive customer-centric technology suite and critical energy expertise across disciplines, Uplight is streamlining the complex transition to the clean energy ecosystem for more than 80 electric and gas utilities around the world. By empowering energy providers to achieve critical outcomes through data-driven customer experiences, delivering control at the grid edge, creating new revenue streams and optimizing existing load and assets, Uplight shares a mission with its clients to make energy more sustainable for every community. Uplight is a certified B Corporation. To learn more, visit us at www.uplight.com, find us on Twitter @Uplight or on LinkedIn at Linkedin.com/company/uplightenergy.
About the Environment + Energy Leader Awards
For the past decade, the Environment + Energy Leader Awards have celebrated excellence in the world of environmental, sustainability and energy management. Award winners are truly buzz-worthy, and companies that sport a Top Project or Top Product of the Year Award badge are known to be the best of the best. When other companies are seeking a sustainability or energy management solution, they know that E+E Product of the Year Award winners offer a significant group of products, vetted by experts, to peruse for help in making their decisions. Project of the Year Award winners are known to illustrate how sustainability and energy management projects can successfully help other companies improve the bottom line.