One of the primary goals of the smart grid movement is to empower consumers with greater control over their use of energy in the home.
However, this objective has proven to be an elusive one for utilities and other key stakeholders in the industry, and the promise of the smart energy home remains largely unfulfilled.
Many customers have been less enthusiastic about smart meters than the utilities originally anticipated, and in fact smart meters have been the subject of consumer opposition in some service territories.
