Utilities are being inundated by vendor services that claim to help utilities better manage business processes and technology infrastructure costs.
This can be dizzying, especially when these services lack performance history.
According to new research from IDC Energy Insights, there is a “sure bet” for utilities that are overwhelmed with the options. “Multiple managed services are emerging into the market to serve the needs of utilities. The challenge is to make managed services a win-win proposition for utilities and the providers of services,” said Jill Feblowitz, vice president of IDC Energy Insights, in a statement.
