Dive Summary:
- Some West Virginia customers will be getting estimated bills instead of actual bills in the next billing cycle as a result of personnel shuffling to aid in the Hurricane Sandy recovery efforts.
- Estimated bills will not take into account that a customer might not have had power for a portion of the month.
- The Public Service Commission says the bills will be accurate again by the next cycle.
From the article:
Utility customers in West Virginia should not be alarmed when they receive their next bill, the state Public Service Commission advised Thursday.
Electric company employees from Appalachian Power, Mon Power, Potomac Edison and Wheeling Power were taken off their regular duties -- such as reading meters -- in the companies' effort to restore power as quickly as possible. ...