Dive Summary:

• Silver Spring’s new service is called SilverLink and enables workers outside of the back office operations center to access various types of software on demand via a subscription.
• Similar software had been offered by Silver Spring in the past, but not as an on-demand cloud-based service and these tools also required additional customization for select customers.
• The cloud offers financial benefits to utilities as well as performance advantages that include the availability of real-time data to workers in the field.

From the article:

Smart grid company Silver Spring Networks launched a new service on Wednesday that uses the cloud and software-as-a-service to give utility workers access to real time data, for monitoring grid systems and receiving alerts. You might think utility employees already have access to services like this — which are starting to dominate other industries — but the power sector is relatively slow moving and just starting to gain the benefits from advanced networking, big data management, and mobility.

Silver Spring Networks’ new service, called SilverLink, enables utility workers outside of the back office operations center to access these types of software tools on demand, via a subscription. Silver Spring Networks already offered its utility customers similar software but not as an on-demand cloud-based service outside of the back office, and Silver Spring largely had to customize these tool for select customers. ...